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Terms of Use

Last Updated: August 2026

Welcome to Ayye! These Terms of Use (“Terms”) govern your access to and use of the ayye web application, platform, and related services (collectively, the “Service”) operated by Ayye, LLC (“Company,” “we,” “us,” or “our”). These Terms apply to all current and future versions of the Service, including any native or mobile applications that may be released.

By clicking “I Agree,” “Sign Up,” or “Create Account,” checking an acceptance box, or otherwise affirmatively indicating your acceptance during registration or first use of the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service following any updates to these Terms constitutes your acceptance of the revised Terms in accordance with Section 17.

1. Description of Service

ayye is a decision-making and document workflow platform that enables users to create, send, collect, and store completed agreements, forms, and consents. The Service includes features such as:

  • Instant Ayye — a fast, lightweight decision or consent request routed to one or more completing parties; requires all completing parties to hold an authenticated ayye account
  • Custom Ayye — a document-centric workflow tool for creating multi-party agreements and forms, routing them for completion, and storing finalized records; requires all completing parties to hold an authenticated ayye account
  • Repeat Ayye — a repeatable form or document workflow that can be accessed via URL link, QR code scan, or in-person capture, without requiring the completing party to hold an authenticated ayye account
  • AI-powered document analysis and insights
  • Decision history, tracking, and record storage
  • Group collaboration features
  • Response tracking and export — registered users may track responses to any ayye they have created and export records as PDF documents or CSV files

2. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater, to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. The Service is not available to users located in, or accessing the Service from, any country or territory subject to comprehensive sanctions administered by the United States Office of Foreign Assets Control (OFAC) or any other applicable governmental sanctions authority, including but not limited to Iran, North Korea, Cuba, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine, as such designations may be updated from time to time. By using the Service, you represent and warrant that you are not located in, under the control of, or a national or resident of any such sanctioned country or territory. It is your responsibility to ensure your use of the Service complies with applicable sanctions laws, which may change without notice.

3. Account Registration

To access certain features of the Service, you must create an account. All accounts are registered and managed through Clerk, a third-party identity and authentication provider that serves as the underlying identity infrastructure for the Service. You may register using any valid email address or through a supported third-party identity provider. Regardless of registration method, all user accounts are cataloged by Clerk, and by registering you agree to Clerk’s terms of service in addition to these Terms. By completing registration, you represent and warrant that you meet the eligibility requirements set out in Section 2 of these Terms. You agree to:

  • Provide accurate, current, and complete information during registration, regardless of registration method
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Send spam, harassing, or unsolicited communications
  • Create or distribute fraudulent, deceptive, or misleading content
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any illegal or unauthorized purpose
  • Collect or harvest user information without consent
  • Fabricate, forge, misrepresent, or falsely attribute the consent or agreement of another party through the Service
  • Use the Service to capture consents, agreements, or authorizations in regulated industries (including but not limited to healthcare, financial services, or real estate) without ensuring compliance with all applicable regulatory requirements for such transactions; the Company bears no liability for non-compliant use of the Service in regulated contexts
  • Use any automated means, bots, scrapers, scripts, or other automated tools to access, interact with, or extract data from the Service without the Company’s prior written consent; automated or scripted submissions of any ayye type are strictly prohibited
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying architecture of the Service or any component thereof

5. Your Documents and Data

You retain full ownership of all documents, forms, decisions, and associated data that you create, send, or store through the Service (“Your Data”). ayye does not claim any ownership interest in Your Data.

By using the Service, you grant Ayye, LLC a limited, non-exclusive, royalty-free license to store, process, display, and convert Your Data into exportable formats (including PDF and CSV) solely to the extent necessary to operate and provide the Service to you. The generation of export files is a functional part of the Service and does not constitute any independent use or claim over Your Data. This license does not extend to any other use of Your Data and terminates when you delete Your Data or close your account, subject to our data retention obligations under applicable law. Retention periods following account closure, including any obligations to retain data under applicable law, are set out in our Privacy Policy. We do not retain Your Data beyond the periods specified therein.

You are solely responsible for the accuracy, legality, and appropriateness of Your Data and represent that you have all rights necessary to create and distribute the documents and forms you submit through the Service.

6. Electronic Signatures and Legal Nature of Completions

6.1 Electronic Signature Acknowledgment

The Service supports electronic execution of documents and forms. Where a completing party submits an Instant Ayye, Custom Ayye, or Repeat Ayye, their act of submission constitutes an electronic signature legally equivalent to a handwritten signature. For users in the United States, this is governed by the Electronic Signatures in Global and National Commerce Act (ESIGN Act, 15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act (UETA). For users in the European Union and European Economic Area, this is governed by the eIDAS Regulation (EU No 910/2014). For users in the United Kingdom, this is governed by the Electronic Communications Act 2000 and associated regulations. Users in other jurisdictions acknowledge that equivalent electronic signature laws in their jurisdiction apply to their use of the Service.

By completing and submitting any document or form through the Service, a completing party:

  • Confirms their intent to sign and be bound by the contents of the document or form
  • Consents to conduct the transaction electronically
  • Acknowledges that a record of their submission, including the date, time, and document identifier, will be retained by the Service as evidence of their electronic signature

Paper Records and Withdrawal of Consent: The Service is a web-based electronic platform and does not provide paper records of completed documents. By using the Service, you acknowledge that all records will be provided and retained in electronic form only. You have the right to withdraw your consent to conduct transactions electronically at any time by discontinuing use of the Service; however, withdrawal of consent does not affect the validity of any electronic signatures or completed transactions executed prior to withdrawal. To obtain copies of completed records, you may use the export functions described in Section 6.5.

6.2 Authenticated Completions (Instant Ayye and Custom Ayye)

For Instant Ayye and Custom Ayye completions, all completing parties are required to hold an authenticated ayye account. The completing party’s identity is associated with their verified account credentials at the time of submission.

6.3 Unauthenticated Completions (Repeat Ayye)

Repeat Ayye forms may be accessed and completed without an authenticated ayye account, via URL link, QR code scan, or in-person capture on a sender’s device. For unauthenticated completions:

  • The Service records submission metadata including date, time, and document identifier as the evidentiary record of the electronic signature
  • Identity of the completing party is determined solely by the information captured within the form itself, which may vary depending on the form’s design
  • The Company does not independently verify the identity of unauthenticated completing parties

Sender Responsibility for Repeat Ayye Distribution: The authenticated user who creates and distributes a Repeat Ayye (the “Sender”) acknowledges that Repeat Ayye is designed as a mass decision and consent capture tool, intended for completion by multiple parties. Where a Repeat Ayye is distributed via URL link or QR code, the Sender acknowledges that these are inherently open distribution methods — the URL may be forwarded, shared, or embedded broadly, and the QR code may be scanned by any person who encounters it. The Sender accepts sole responsibility for all completions arising from URL or QR code distribution, including completions by parties beyond the originally intended audience. Where a Repeat Ayye is completed via in-person capture on a Sender’s device, the Sender is responsible for ensuring the device is presented only to the intended completing party, as the Sender retains physical control over access. In all cases, the Company provides the mechanism for distribution and completion only and does not independently verify or guarantee the identity of any completing party.

6.4 Enforceability

The enforceability of any completed document or form depends on the nature of the underlying agreement, applicable law, and the circumstances of completion. While the Service is designed to support legally binding electronic execution, the Company makes no representation or warranty that any particular completion will be enforceable in all circumstances or jurisdictions. Users requiring legally binding agreements for high-stakes transactions are encouraged to consult with qualified legal professionals.

6.5 Record Retention

The Service retains records of completed documents and forms in accordance with our Privacy Policy. Authenticated users who have created an ayye of any kind may track responses and access completion records through their account, and may export those records as PDF documents or CSV files using the platform’s built-in export tools. It is each party’s responsibility to download and retain copies of completed documents for their own records; the Company does not guarantee indefinite retention of records beyond the terms set out in the Privacy Policy.

7. AI Features

The Service includes AI-powered features for document analysis, summarization, and insights. You acknowledge that:

  • AI-generated content is provided for informational purposes only
  • AI analysis may not be completely accurate or comprehensive
  • You should not rely solely on AI insights for important decisions
  • AI features do not constitute legal, financial, or professional advice
  • Users in jurisdictions subject to AI-specific regulation, including the EU AI Act, are solely responsible for assessing their own compliance obligations before relying on AI-powered features of the Service

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in the Privacy Policy. The Service may use cookies, web beacons, and similar tracking technologies to operate and improve the Service. Details of how we use these technologies, and how you may manage your preferences, are set out in our Privacy Policy. Users in the European Union and United Kingdom acknowledge that non-essential cookies require their consent under the ePrivacy Directive, and such consent will be sought separately where required.

9. Intellectual Property

The Service and its original content (excluding Your Data as defined in Section 5), features, and functionality are owned by Ayye, LLC and are protected by the following intellectual property rights:

Copyright: The Service, including its source code, user interface, design, and original content, is protected by copyright under the laws of the United States and internationally under the Berne Convention, which provides automatic copyright protection in 181 member countries. No registration is required for this protection to apply.

Trade Secrets: The source code, AI logic, document processing methods, proprietary algorithms, and platform architecture underlying the Service constitute trade secrets of Ayye, LLC, protected under the Defend Trade Secrets Act (DTSA) and applicable state law. Access to this information is strictly restricted, and any unauthorized access, disclosure, copying, or use of this information is prohibited.

Common Law Trademark: The ayye name, logo, and related product and service names have been adopted and used in commerce by Ayye, LLC, giving rise to common law trademark rights in those marks. These rights exist independently of any registered trademark.

You may not use the ayye name, logo, or any related product or service names in any manner that implies endorsement, affiliation, or sponsorship by Ayye, LLC without our prior written permission. You may not use any non-public or proprietary information about the Service’s architecture, source code, algorithms, internal workflows, or trade secrets, obtained through your access to or use of the Service, to design, develop, or assist in the development of any product or service that competes directly with the Service. This prohibition does not apply to general industry knowledge or publicly available information about digital consent and document workflow platforms.

10. Third-Party Services

The Service integrates with and may contain links to third-party websites, services, or resources. Material third-party integrations include Clerk (identity and authentication infrastructure for all registered users) and Stripe (payment processing), each of which operates under its own terms of service and privacy policy. By using the Service, you acknowledge that your use of these integrations is subject to their respective terms. We are not responsible for the content, policies, or practices of any third-party services, and your use of third-party services is at your own risk.

11. Fees and Payments

Certain features of the Service may require payment of fees. Where paid features or subscription plans are offered, the applicable fees, billing terms, and refund policies will be presented to you at the time of purchase and are incorporated into these Terms by reference. All payments are processed through Stripe. By purchasing a paid feature or plan, you agree to Stripe’s terms of service. We reserve the right to modify our fees at any time, with notice provided in accordance with Section 17 of these Terms. Nothing in this section affects any statutory refund or cooling-off rights you may have under applicable consumer protection law in your jurisdiction, including but not limited to the EU Consumer Rights Directive, the UK Consumer Contracts Regulations, or equivalent legislation. Where such statutory rights apply, they are not excluded or limited by these Terms.

12. International Use and Data Privacy

ayye is a globally available platform. The Service is designed and operated in compliance with applicable international data privacy frameworks, including the General Data Protection Regulation (GDPR) and UK GDPR for users in the European Economic Area and United Kingdom, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, and other applicable regional privacy laws.

By using the Service from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. For transfers of personal data from the European Economic Area or United Kingdom to the United States, such transfers are conducted on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission, or such other transfer mechanisms as may be recognized under applicable law. For users in other jurisdictions, transfers are conducted in accordance with applicable legal mechanisms as described in our Privacy Policy.

Your rights with respect to your personal data, including rights of access, correction, deletion, portability, and objection to processing where applicable under your local law, are described in our Privacy Policy. To exercise any such rights, please contact us at team@getayye.com.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. The Service is provided on a reasonable efforts basis with no guaranteed uptime, availability, or service level agreement of any kind. Planned or unplanned downtime may occur at any time without notice. The Service is provided for general commercial purposes as a web-based platform and is not warranted to meet any specific business, regulatory, professional, or industry-specific requirements of any user. Users operating in regulated industries or requiring specific compliance standards are solely responsible for determining whether the Service is appropriate for their intended use.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Ayye, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein; in the event of a platform-side security incident or data breach affecting the Company’s own systems, the Company’s total liability shall not exceed the aggregate cap set out in this Section 14
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code that may be transmitted through the Service
  • Any errors or omissions in any document, form, or decision created or completed through the Service
  • The failure of any completed document or form to be legally enforceable in any particular jurisdiction or circumstance
  • Any unauthorized or unintended access to a Repeat Ayye form via distributed link or QR code
  • Any unauthorized access to, loss of, or compromise of data resulting from the loss, theft, hacking, or security breach of a user’s own device, regardless of whether the Service was active or in use at the time
  • Any malware, spyware, or other malicious software present on a user’s device that intercepts, corrupts, or compromises data accessed through the Service
  • Any unauthorized access to the Service or to completed documents arising from a user’s failure to secure their device, account credentials, or active session
  • Any consequences arising from a user voluntarily providing a third party with access to their device, including but not limited to in-person capture of a Repeat Ayye on a sender’s device; the Company is not responsible for any device-level access, data exposure, or security incidents that occur as a result

AGGREGATE LIABILITY CAP (GOVERNING THE ENTIRETY OF THIS SECTION 14): IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE — INCLUDING ALL CLAIMS DESCRIBED IN THE BULLETS ABOVE AND ANY PLATFORM-SIDE SECURITY INCIDENTS — EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100). THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, AND ANY OTHER LEGAL OR EQUITABLE THEORY, AND SHALL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

15. Indemnification

You agree to defend, indemnify, and hold harmless Ayye, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms or any applicable law or regulation in your jurisdiction; (c) any document, form, or decision you create, distribute, or store through the Service that infringes or misappropriates any third-party intellectual property, privacy, or other rights; (d) your use of the Service in any regulated industry without ensuring compliance with all applicable regulatory requirements; or (e) your distribution of any Repeat Ayye form, including any completions by unintended or unauthorized parties arising from your chosen distribution method.

Mutual Indemnification: The Company agrees to defend, indemnify, and hold harmless you from and against any third-party claims alleging that the Service itself, as provided by the Company, directly infringes a valid third-party intellectual property right. This mutual indemnification does not apply to any claims arising from Your Data, your use of the Service in violation of these Terms, or any modifications to the Service made by or at the direction of you. The Company’s indemnification obligations under this paragraph are subject to the aggregate liability cap set out in Section 14.

16. Termination

We may terminate or suspend your account and access to the Service immediately and without prior notice if you breach these Terms, engage in fraudulent or illegal activity, or pose a risk to the security or integrity of the Service or other users. For terminations not arising from breach or misconduct, we will endeavor to provide at least 30 days’ prior written notice delivered to your registered account address, except where prohibited by law or where immediate termination is required to protect the Service or other users.

Upon termination, your right to use the Service will immediately cease. You may request deletion of your account and associated data in accordance with our Privacy Policy. You may terminate your account at any time by contacting us at team@getayye.com or by using the account deletion function within the Service where available. Termination of your account does not affect any obligations or liabilities that arose prior to termination, and any provisions of these Terms that by their nature should survive termination shall do so, including but not limited to Sections 5, 9, 14, 15, 18, 19, and 20.

Data Portability on Termination: Where termination is initiated by the Company for reasons other than breach or illegal activity, you will be given a minimum of 14 days from the date of termination notice to export your data using the platform’s built-in export tools before account access is removed. Where termination is initiated by you, you are encouraged to export your data prior to requesting account deletion. The Company is not responsible for any data that is not exported prior to account closure and deletion.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 15 days’ notice prior to any new terms taking effect, delivered via email to your registered account address or via in-app notification. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to any material revision, you may terminate your account in accordance with Section 16 before the revised terms take effect. Your continued use of the Service after the effective date of any revision constitutes your binding acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. The Service is operated by Ayye, LLC, a California limited liability company, and California law applies as the governing law for all matters arising under these Terms to the maximum extent permitted by applicable law. Notwithstanding the foregoing, nothing in these Terms is intended to exclude or limit any rights you may have under mandatory consumer protection laws or other non-waivable statutory rights in your jurisdiction. Where the laws of your country of residence grant you rights that cannot be excluded or limited by contract, those rights are not affected by these Terms, and California law governs all other matters to the fullest extent permissible.

19. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. A party seeking to initiate the negotiation period must provide written notice of the dispute to the other party. For notices to the Company, written notice means an email sent to team@getayye.com with a subject line clearly identifying the nature of the dispute. For notices to a user, written notice means an email sent to the registered account address. The 30-day negotiation period commences upon confirmed receipt of such notice. If the dispute cannot be resolved through negotiation within 30 days of written notice, it shall be submitted to final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, with arbitration conducted in the State of California, United States.

By agreeing to these Terms, all users, regardless of their country of residence, consent to the exclusive jurisdiction of arbitration seated in California and waive any right to arbitrate or litigate disputes in their local jurisdiction, except to the extent that mandatory non-waivable rights under applicable local law expressly require otherwise. Arbitration shall be conducted in the English language. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise. Nothing in this section limits either party’s right to seek emergency injunctive or other equitable relief from a court of competent jurisdiction in California where necessary to prevent irreparable harm pending the outcome of arbitration. Notwithstanding the foregoing, either party may bring an individual claim in a small claims court of competent jurisdiction in lieu of arbitration, provided the claim qualifies for small claims court under the applicable rules of that court and is brought on an individual, non-class basis.

20. Class Action Waiver

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceeding will be conducted only on an individual basis and not as a class, collective, consolidated, or representative action. You expressly waive any right to bring or participate in a class action lawsuit or class-wide arbitration against Ayye, LLC. If a court or arbitrator determines that the class action waiver in this section is unenforceable with respect to any dispute, the arbitration provision shall not apply to that dispute and it shall proceed in a court of competent jurisdiction in California.

21. Force Majeure

The Company shall not be liable for any failure or delay in the performance of the Service arising out of or caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic or public health emergencies, war, terrorism, civil unrest, government action or regulation, failure of third-party infrastructure or internet services, power outages, or cyberattacks on the Company’s systems or third-party providers. In such circumstances, the Company’s obligations will be suspended for the duration of the event, and the Company will use reasonable efforts to resume normal service as soon as practicable.

22. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

23. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Ayye, LLC regarding the Service and supersede all prior agreements and understandings. In the event of any conflict between these Terms and any in-app notifications, onboarding materials, marketing communications, or other platform messaging, these Terms shall govern. Any amendment or modification to these Terms must be made in accordance with Section 17. No oral statement, informal communication, or course of dealing shall constitute an amendment to or waiver of any provision of these Terms.

24. Accessibility

Ayye, LLC endeavors to make the Service accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably practicable, and we are committed to ongoing improvement of the Service’s accessibility. If you experience any accessibility barriers when using the Service or require the content in an alternative format, please contact us at team@getayye.com. We will make reasonable efforts to address accessibility issues in a timely manner. This section does not create any additional legal obligations beyond those imposed by applicable law, including the Americans with Disabilities Act (ADA) in the United States and the European Accessibility Act in the European Union.

25. Contact Us

If you have any questions about these Terms, please contact us at:

Ayye, LLC, a California Limited Liability Company
Email: team@getayye.com